Receiving and Inspection

Service Starts at the Door

The process of receiving and inspecting typically involves several key steps.

First, the goods are physically received, with checks for any visible damage to the cartons. Then, the goods are compared with the accompanying documentation, such as purchase orders or packing lists, to confirm the quantity and accuracy of the received items. If applicable, additional quality checks may be conducted based on predetermined criteria, such as product specifications or quality control standards.

The next step is a detailed 360-degree visual inspection of the shipment, checking for any visible damages or discrepancies. TriMarc double-inspects all designer products, with both a warehouse associate and a supervisor conducting the final inspection.

Any discrepancies, damages, or issues are documented, and appropriate actions are taken, such as notifying suppliers or clients, initiating returns, or processing claims. Finally, the received goods are properly stored or integrated into the ADG Portal—the inventory management system—ensuring accurate tracking and recording of the stock.

Receiving Products

Please notify us via fax at (770) 447 – 9368 or email at customerservice@atldesigngroup.com of shipments you are scheduling for us, identifying the carrier and shipper prior to the shipment arriving at our location.

Send all LTL, truckload and UPS/Fed-Ex shipments to:

YOUR NAME – PROJECT/SIDEMARK
C/O TriMarc Installation
3280 Green Pointe Parkway, Suite 100
Peachtree Corners, GA 30092

All LTL and truckload shipments must call us at (770) 447-9308, 24 hours prior to delivery.

Customer Pick-ups: Monday – Friday, 8:00AM – 3:30PM (Closed 12PM – 1:00PM).Minimum 24-hour notice for customer pick-up.

Receiving Rates:

  • Inspection Fee: $15 per item
  • Receiving Fee: $10 per item
  • Uncrating Inspection Charge: $35
  • Storage Rates: $2.50 per square ft. (first 60 days FREE), after 90 days billing moves to $3.25

If TriMarc Installation pays COD Freight, a 15% handling fee will apply.